"Lovely staff"

"The hotel was very clean and in good condition given the recent refurbishment. Staff were very attentive. We didn’t have a dinner booking at the hotel restaurant but they managed to find us a space. The restaurant food and drinks were excellent Would definitely recommend and stay again. "

"Lovely stay at hotel , great as opposite station so very convenient, loved walking into town , so much to do. Room was comfortable, staff friendly and a good bar , breakfast was buffet plus a cooked option . Enjoyed my stay thank you "

"Always a very pleasant stay, clean and quiet and comfy "

"The friendliest hotel I have stayed in, ever. The staff were delightful - hospitable, kind, engaging and very efficient. The hotel fully lives up to its globally iconic location in one of England's most beautiful cities, steeped in history and culture. It was amazing that such a 'top-end' hotel is dog friendly too... We felt very special during our stay and would love to return. Worth every penny...!"

"Wonderful stay, friendly helpful staff, we will definitely be coming again!"

"The room was lovely with a comfy bed and nice shower room. The fancy kettle was easier to use than it looked. We felt well looked after. The breakfast was really tasty, with a number of choices."

"Staff were wonderful and attentive. The hotel and restaurant are really special and beautiful. I loved the history of the place. "