"The bathroom flooded everytime we showered because the shower curtain did not reach the floor. We needed an accessible room but slipped on the wet floor in the bathroom after showering."

"What a great location! We flew out later in the day and the awesome desk receptionist recommended Windsor Castle just 18 min away. We had a great time and made our plane in plenty of time."

"Great location and amenities. Enjoyed the breakfast buffet and the ambiance of the restaurant bar in the evening."

"The doormen were delightful, funny and super helpful! The hotel is beautiful, very clean and the rooms felt bigger than typical hotel rooms."