ابحث عن فنادق بالقرب من بير 1، في سان خوان من SAR 344

"The first time we stay at the hotel, everything was exceptional, but the second time it was the complete opposite. We had issues with the bathroom in our room, we didn’t have any hot water and subsequently didn’t have any water pressure or water at all. Also, we found hair in our shower. We mention all of this to the employees, but they seem as though they didn’t wanna to help us. One employee even came up to your room, verified everything we found, said she’ll be right back, and to our surprise...

"Centrally located in old San Juan lots to walk to in minutes. Faced the inner courtyard so a little noise from rooftop and downstairs lounge was to be expected. Quiet hours 11pm-8am were always upheld though. Clean room and great staff made our stay enjoyable. Thanks to Pedro, Daniel and Josue!"

"Hotel was clean/ great AC for the warm weather, easy uber pick up, convenient to restaurant and bars, no t a lot of fast food options but delivery options available! Staff was nice and helpful, great stay"

"By far one of the best hotel experiences I’ve had & in a great location of Old San Juan. The staff were amazing, genuine and very helpful. Rachel, Andrea, Alejandro, and so many more on the staff team made the experience seamlessly luxurious. With a late flight, we’re even able to go to their sister property while we wait. 10/10"

"The cleaning lady was very helpful in storing our belongings and assisting us with check-out. I didn’t see the check-in email, so I couldn’t access the property when I arrived earlier than 4 PM. I tried calling, but the voicemail didn’t provide any useful instructions."

"Even though self check in, just was very responsive and accommodating!"

"Beautiful"

"I highly recommend this property. It's beauty and history are incredible. The hotel pays for a walking history tour of the hotel and old San Juan which was great. I enjoyed the complementary coffee in the morning and wine and cheese in the evening. Walking distance to restaurants, bars, and shopping."

"We had an amazing stay thanks to the lobby staff who helped make the best out of our stay! Will definitely consider coming back!"

"staff was very kind, hotel was beautiful & right in old san juan so perfect! had a shared kitchen/amenity area that was very clean and perfect for grabbing water & enjoying the pretty sights of the interior of the hotel!! made our last night there even more memorable, i recommend!"

"The hotel was more or less as expected, perhaps even a little better. The receptionist was genuinely friendly and willing to help with advice and recommendations. The hotel is in a good location in the city center."

"Helpful staff, nice and clean property, great location!"

"Loved staying here. It was centrally located in Old San Juan and was walking distance to most things we wanted to check out in this area. The hotel was excellent with beautiful architecture, clean facilities, and friendly staff. It was also perfect for a couples vacation as it felt appropriately secluded, romantic, and peaceful being a smaller, adults-only hotel."

"Everything that was within their control was amazing! They were all very helpful with giving us information about possible things to do, where to eat and with issues that we had with the water situation that they are having in Puerto Rico. I would definitely stay there again in a different occasion."

"Very clean easy to get a hold of did not realize it was self check in so we were very confused with that. There was really no one to help us go to where we need to go, but when we found out that we had to get a hold of them it was very easy to do check-in was at 4 PM. Will be around earlier than that and they provided a place for us to leave our luggage."

"My friends and I stayed at the Sheraton in San Juan this weekend, and we had an amazing time! The hotel was beautiful, clean, and in a great location with easy access to restaurants, nightlife, and local attractions. The staff was friendly and welcoming, and the overall atmosphere made our trip even more enjoyable. We truly had a ball and created unforgettable memories. I would definitely stay here again and highly recommend it to anyone visiting San Juan!"

"Clean and comfy."

"Es un hotel pequeño con los servicios básicos. La habitación está bien, es cómoda, amplia, buena TV. Es un hotel para los que vamos a trabajar que solo necesitamos estar cómodos, poder dormir bien y estar en un area segura. Tienen buena comunicación contigo a través del WhatsApp. Lo único que deben revisar es la poca presencia de staff en la recepción. Por lo demás recomendada y volvería"

"My only opinion is that the restaurant's prices are high, so be prepared."

"Lugar centrico en el Viejo San Juan"