ابحث عن فنادق بالقرب من بير 1، في سان خوان من SAR 387

"The first time we stay at the hotel, everything was exceptional, but the second time it was the complete opposite. We had issues with the bathroom in our room, we didn’t have any hot water and subsequently didn’t have any water pressure or water at all. Also, we found hair in our shower. We mention all of this to the employees, but they seem as though they didn’t wanna to help us. One employee even came up to your room, verified everything we found, said she’ll be right back, and to our surprise...

"We had a delightful stay. The location was excellent, and the staff was incredibly attentive and helpful. They were genuinely nice people."

"Amazing"

"Perfect location right in Old San Juan! Although small, we enjoyed the rooftop pool. Would stay here again!"

"The cleaning lady was very helpful in storing our belongings and assisting us with check-out. I didn’t see the check-in email, so I couldn’t access the property when I arrived earlier than 4 PM. I tried calling, but the voicemail didn’t provide any useful instructions."

"By far one of the best hotel experiences I’ve had & in a great location of Old San Juan. The staff were amazing, genuine and very helpful. Rachel, Andrea, Alejandro, and so many more on the staff team made the experience seamlessly luxurious. With a late flight, we’re even able to go to their sister property while we wait. 10/10"

"Even though self check in, just was very responsive and accommodating!"

"Excelente lugar, excelente ubicación, cuartos y baños limpios y bonitos, cuentan con nevera en el cuarto y cafetera hace un buen café, todo fue excelente y muy buen precio"

"Todo estubo bueno"

"Que esta muy acogedor limpio y muy céntrico"

"Very quiet and in front of the plaza de arms"

"They upgraded me to nicer room without me asking. The front desk staff was excellent and very helpful."

"Loved staying here. It was centrally located in Old San Juan and was walking distance to most things we wanted to check out in this area. The hotel was excellent with beautiful architecture, clean facilities, and friendly staff. It was also perfect for a couples vacation as it felt appropriately secluded, romantic, and peaceful being a smaller, adults-only hotel."

"Clean room and helpful staff. Convenient location"

"No HOT water"

"My friends and I stayed at the Sheraton in San Juan this weekend, and we had an amazing time! The hotel was beautiful, clean, and in a great location with easy access to restaurants, nightlife, and local attractions. The staff was friendly and welcoming, and the overall atmosphere made our trip even more enjoyable. We truly had a ball and created unforgettable memories. I would definitely stay here again and highly recommend it to anyone visiting San Juan!"

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"My only opinion is that the restaurant's prices are high, so be prepared."

"Es un hotel pequeño con los servicios básicos. La habitación está bien, es cómoda, amplia, buena TV. Es un hotel para los que vamos a trabajar que solo necesitamos estar cómodos, poder dormir bien y estar en un area segura. Tienen buena comunicación contigo a través del WhatsApp. Lo único que deben revisar es la poca presencia de staff en la recepción. Por lo demás recomendada y volvería"