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"the concierge was spectacular. all were very knowledgeable of the restaurants and contacts, and they were out of their way to please the guest. "

"It was our first time staying at Pera Palace. Overall great experience. Lots of history, proximity to little shops and restaurants. Hotel helped us to arrange multiple excursions and transfer to/from the excursions places. Staff wants to make you happy . Breakfast was 4 out of 5. Bakery, fruit, cheese, veggie sections were great. Highly recommend to others to stay there at least once."

"Lots of problems - supposedly a superior room - toilet flush broken, toilet door handle broken, bathroom had very strong smell of urine. A/C centrally operated so had to phone reception every time one needed to turn it off or on - however this wasn’t mentioned at check in - lots of staff but all useless and appear ro do nothing. Very noisy street - club music until 4am so if you absolutely must stay there ask for a room at back of hotel."

"Best customer service and staff , especially the guys on the reception, they were great"

"We loved our stay at the Palazzo. Staff were very welcoming and the room was like the photos. We got an early check-in which was much appreciated as we were so tired. It was really lovely staying there."

"Small rooms but clean and new right on the Istiklal street. "

"Really good size rooms, even for the standard ones. Room was clean and amenities restocked daily. Breakfast is okay - quite limited. They do all the usual eggs etc but it just didn’t wow us. We used the spa and had a packaged service which was nice. Not quite sure it was worth 130 euros each but it is what it is. Overall a good hotel, perfect location and for the price we would consider it again. "

"Loved this hotel, stunning decor and great service. Yummy Breakfast served on the roof "

"Good place to stay. Close location to the Center, to metro, etc. Rooms are good but some equipment doesn’t work well (high shower didn’t work). It’s our second time in this hotel and we definitely will stay there again as it is optimal cost/quality rate."

"Old facility, clean, spacious, close to Metro station, good value for money."