"It was urine smell in the bathroom which didn’t go They suppose to fix it before people come to check in Nothing was done to fix it"

"Great location and beautiful room. Staff weren't that friendly but I think it would have been better if we spoke Italian."

"Clean, comfortable, great location."

"Pros: good amount of space, good location. Security was good, safe area. Cons: No laundry - we were under the impression it was on the ground level. Old building with poor ventilation, smelled musty. Some bugs found. Difficult to contact hotel staff for help or questions bc they use a virtual agent first line, and if you need a person you have to wait 10-20 min for someone to return your message. While it does have AC, it is centrally controlled and managed so you can adjust the fans but not...

"Beautiful property."

"tuttu vene"

"Was way better than I expected. It was a quiet area but right next to the tourist areas you’d usually go to. Room was big and very nice, overall would highly recommend"

"Room was very clean and location is very close (10min walk) from the major sites"

"This hotel is so well located, just a few blocks away from all the places you want to visit in Firenze. Rooms are spacious, clean and well decorated. And the staff is incredibly friendly and helpful. I’ll definitely stay here next time!"

"Amazing breakfast!"

"とても広い部屋 整った調理器具で楽しく過ごせました。 お勧めします。"