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"Very nice, quality hotel but noticed and reported hot water was only warm, next day it was not warm at all. My odd tasting breakfast in the cafe wasn't worth the price"

"The staffs were very helpful and knowledgeable of the areas. Very welcoming and great customer service skill with a smile."

"It was a wonderful experience from check in to checkout. The attention to detail was exceptional. The breakfast that is included was amazing. This is a five star choice and we will be back. "

"If you want something unique and a bit of Malaysia’s past, this property is a great choice. Not a typical hotel room, the property is full of charm and character. I loved the romantic decor of the room, tropical and airy. Its good location and super friendly staff are very helpful."

"If you're looking for a stay that feels like a genuine step back in time, Jawi Peranakan Mansion is a total gem. It's less like a hotel and more like a beautifully preserved piece of Penang's history. I stayed in one of the Mansion Rooms: The rooms are stunning, filled with character and old-world charm. While the beds were firm, they were still very comfortable. Being in a historic building, you'll hear some road noise in the mansion rooms, but it didn't bother me-it just felt like part of...

"部屋は狭めだったけど、トイレやシャワーなどを含め、意外と快適だった！"

"Helpful especially Faiza"

"Just loved the stay in Cititel Penang"

"Friendly staff"

"Rooms are beautifully and interestingly decorated and furnished, I think in the style of a well heeled Chinese family of a bygone era. Both rooms 8 and 9 are huge, especially 9. We were quickly offered a change to room 9 because the air conditioning unit in room 8 needed attention. Breakfast was à la carte, well cooked and sufficient."

"Clean and comfortable "

"這家酒店位置挺方便的，環境乾淨，值得推薦。"

"It was a traditional guest room atmosphere, but it was a pity that there were failures in some places. The response of the staff is not particularly good, and I have the impression that it is normal."

"附近有很多吃的小店，步行距離即可到達。房間很大很舒適"

"Very smooth check in, staff were friendly as well. Room was very clean and had a nice view of the city. Lots of shopping areas around the hotel itself. Pleasant experience overall!"

"central location, excellent service, average food taste, gym equipment not well maintained."

"Staff were extremely friendly and helpful! Rooms very all very clean and nicely decorated. Hotel Is very well kept "