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Veno Hotel

3.0 star property
Find your haven near the Swettenham Pier Cruise Terminal. Experience city living at its finest with easy access to Gurney Drive’s vibrant attractions.

Choose dates to view prices

Veno Hotel, near KOMTAR, offers a convenient retreat with in-room WiFi and self parking. Guests can also enjoy the 24-hour front desk, elevator access to their rooms and luggage storage for added convenience.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Housekeeping
  • 24/7 front desk
The current price is SAR 133
SAR 155 total
includes taxes & fees
7 Jun - 8 Jun

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Interior
Cititel Express Penang
Downtown George Town
  • Parking included
  • Free WiFi
  • Air conditioning
  • Breakfast available
8.0 out of 10, Very Good, 381 reviews
The price is SAR 149
SAR 173 total
includes taxes & fees
21 May - 22 May
Cititel Express Penang
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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 100 per accommodation, per stay
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: MYR 6 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay, Touch 'n Go eWallet, and DuitNow
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Is Veno Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Veno Hotel?

As of 20 Jumada I 2026, prices found for a 1-night stay for 2 adults at Veno Hotel on 7 Jumada II 2026 start from SAR 133, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for MYR 6 per day.

What time is check-in at Veno Hotel?

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM. Late check-in is available during limited hours.

What time is check-out at Veno Hotel?

Check-out is at noon.

Where is Veno Hotel located?

Located in Downtown George Town, this hotel is within 1 mi (2 km) of KOMTAR and Gurney Drive. Swettenham Pier Cruise Terminal and Gurney Plaza are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.0

Wonderful

9.4

Cleanliness

8.2

Amenities

9.0

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 22 out of 42 reviews
Rating 8 - Good. 17 out of 42 reviews
Rating 6 - Okay. 2 out of 42 reviews
Rating 4 - Poor. 1 out of 42 reviews
Rating 2 - Terrible. 0 out of 42 reviews

Reviews

Verified

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very new and very clean hotel. Excellent housekeeping and helpful, friendly staff.
Stayed 3 nights in Sep 2023
Verified

10/10 Excellent

Mei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stuff is friendly
Stayed 5 nights in Oct 2024
Verified

10/10 Excellent

TAN SIEW

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying after recommendation from my brother who always stay here when in Penang. A clean hotel and the room was big. Parking was easy as I could get a lot right on hotel site. Walking to restaurants and coffee shops for delicious local food.
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Jin Thiam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
walking distances to most food centres. close to public bus stops. easy access. good room rates.
Stayed 6 nights in Mar 2024
Verified

8/10 Good

Bronson

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are helpful for transportation
Stayed 4 nights in Nov 2023
Verified

10/10 Excellent

Sybille

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was wonderful. Very clean, modern, and spacious. Although the hotel is a little ways from the historical downtown, you can take the free bus (CAT) and get off at stop 11 and from there the hotel is less than a10 min walk. CAT made it very easy to get anywhere in town from the hotel. The only negative was the wifi was awful. It was constantly dropping and I had to reconnect multiple times each session.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Nova

Liked: Cleanliness, amenities, property conditions & facilities
Great room, excellent location for walking.
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Domingo JR

Liked: Cleanliness, amenities
Clean room, newer building. Modern, but charmless in a city bursting with old-style charm.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Faith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay!

I had a wonderful stay at Veno Hotel. The location was good, staff was friendly and service was good!!
Stayed 4 nights in May 2023
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and nice hotel in the central. Only few minutes to Komtar too
Stayed 4 nights in Mar 2024
Verified

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
Well done easy to visit tourist place.Ty
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and convenient
Stayed 2 nights in May 2023
Verified

8/10 Good

Shoji

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the bed and shower were wonderful. the location was a bit incovenient for exploring the old town.
Stayed 4 nights in Dec 2022
Verified

8/10 Good

Assanop

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great . But pls be not that here will charge 30 Ringgit for international tourist tax.
Stayed 3 nights in Jul 2023
Verified

8/10 Good

Mun Yiew

Liked: Cleanliness, staff & service, property conditions & facilities
Surprisingly good clean
Stayed 1 night in Aug 2022
Verified

8/10 Good

Pei Qi Karin

Liked: Cleanliness, staff & service
Aircon in the room was kinda noisy.
Stayed 3 nights in Jun 2023
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

New comfort in Penang

A new hotel and hence, all facilities were very clean and new. Comfortable room except will be useful to have a mirror in the room itself instead of having to use the mirror in the toilet. For coffee making facilities, need to have better coffee packets and more packets of creamers. Main disadvantage of this hotel is not sufficient parking spaces. Even the roadside parking is full at night. Overall, very polite staff and good services and the minor issues mentioned above are more for future improvement. I will still stay in this hotel if I go to Penang again and will also recommend it to my friends and relatives.
Stayed 2 nights in Dec 2021
Verified

8/10 Good

Ana Loella Cuenca

Liked: Cleanliness, staff & service, property conditions & facilities
Overall experience was good. Staff were friendly and the lady who was on night duty was most helpful when I checked out super early today at 4am. She even offered to order a Grab ride for me. The room was also okay. Though I noticed the trash bins were not completely cleared out. Had some plastic and paper wrappings inside. Read about the sound proofing issues from previous reviews, at first I didn’t notice much except for the noise coming from the hallway as my room was right close to the lift. Last night’s noises were a mystery as the upper floor unit had water noises like someone showering, then a loud bang on the floor like a huge heavy item was dropped on the floor directly above the bed, then came high pitched laugh from a lady then a guy ( selective phases) like it was too close to my ear.
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Ching Yee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
附近有很多吃的小店，步行距離即可到達。房間很大很舒適
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Maud

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Séjour agréable, hôtel sympa

Hôtel très agréable, Propre Facile d’accès Le petit déjeuner serait un plus
Stayed 2 nights in Apr 2025
Verified

6/10 Okay

Lai Pik

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
優勢一是附近轉左有一個小型商場，地下有一間超市及類似萬寧，上層無店開門；二是附近有個户外food court之類，12馬幣一隻中小型海南雞髀；轉右行15分鐘見到The Top, 那裡有2個商場，這一帶頗舊，較髒有乞丐。亦見有個巴士總站。三是可以讓我提早1hour (check in)入住. 缺點：一入房就發現個熱水壺是壞的，幸好立即有人送上一個新的。二是熱水供應不足，我住3晚，第一晚用花灑來熱水澡，10-15分鐘後就變涼了，第二晚就只有幾分鐘熱水供應，最後一晚就更加沒有熱水供應。洗手盆水龍頭撥左求熱水供應，出水線狀，又慢又少水，總之沒有熱水。
Stayed 3 nights in Dec 2024
Verified

8/10 Good

siu kei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10分鐘步行範圍，附近有很多食肆 房間整潔，到市內其他境點都近
Stayed 4 nights in Nov 2023
Verified

8/10 Good

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Your hotel choice in Georgetown!

Excellent room condition except that the sound proofing between rooms can be improved. Location is fantastic as it was easily accessible and lots of food choices surrounding the hotel.
Stayed 3 nights in Apr 2022
Verified

4/10 Poor

Bun

Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024