"Quality of the personal hygiene materials were not good ( no conditioner , bad quality shampoo and soap, no shaving stuff ,…). The concierge personnel were friendly and helpful , we had issue with the bad smell in our room at the beginning but they changed it for us . Poor communication as we didn’t know there is any shuttle available from airport or a buffet exist in the hotel as we had difficulties for such a things too much . But overall was a good place to stay ! "

"Dirty, dark and terrible customer service. Everything is run down, filthy, broken or missing in the rooms. Housekeeping only comes sometimes. Even if you manage to get ahold of someone to request towels or anything else they won’t actually arrive. Text concierge doesn’t work and lines at front desk are ridiculous. I wouldn’t stay here again even if it was free. "

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"Great"

"Need more grab and go breakfast options- breakfast is a problem and would keep me from visiting again. "

"Really loved the remodeled room. Cool views as long as you’re okay seeing the coaster, rooftops, or the pool. I wish there was a fridge or coffee station in the room. "