"Todo lindo hotel limpio mucha diversión para los niños me encanta el detalle de entrar a volcano bay temprano y ir a pie es una linda experiencia. El personal del hotel atento y carismático. Gracias a la Hauskiping no la vi ni la conocí pero tuvo el detallazo de arreglar la cama de mis niñas colocando todos los días su muñequito de bluey que dejaba tirado . Gracias la niña y yo lo agradecemos muchísimo. A ella le gustaba llegar de los parques y ver su muñequito acostado yo esperándola . ❤️❤️"

"Clean room good location very happy "

"My husband and I stayed here to celebrate our son’s 10th birthday. The biggest perk is definitely the Express Pass—it’s why we booked and it made a huge difference in our park experience and added real value to the stay. That said, the hotel is pricey for what you get onsite. The rooms are spacious, but they do feel a bit dated for the cost. Service was good overall but not consistently exceptional. The restaurants and room service are average…not bad, but also not exceptional. The pool is also...

"Hotel is beautiful & the pool area is very nice. We liked the bar area by the pool, everything is expensive but it’s in a convenient location. Hotel staff is super friendly and go out of their way to make your stay memorable!! "

"Wonderful service and also able to get Uber eats ordered help us spread out cuisines between meals. Dining restaurant was wonderful"

"The rooms were very clean and you were able to get around universal studios. The parking amount was horrendous."

"Great stay. Buses run frequently to each and every park. Clean and well maintained. Only a 10 mins walk to the front gates at EPIC"

"I would say this hotel had the best staff of any hotel I have ever stayed at. They were very friendly and available whenever I needed them. The amenities were great. Food was available 24/7 and plenty of restaurants in hotel and within walking distance."