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"Hood services"

"Great for families! Love the balcony and pool! "

"Very cool scerny and nice spot!"

"Very clean and the staff is friendly "

"Loved the comfortable bed"

"Not enough handicap parking - and parking lots stayed full forcing us to park quite a distance from our handicap access room. Room was also showing some wear, not bad but just below what I expect of a Hyatt."

"Great location! Right next to china town and the financial district! Walk right out into the entrances of these cool areas. Very fun building. Room was amazing. Clean bright, huge window, spacious, especially compared to surrounding hotel options. Will definitely be back "

"The staff at this hotel is beyond excellent! There to help you for anything you need, the rooms were spotless and smelled amazing! The buffet is excellent! The location is perfect. I will not stay anywhere else when I visit Santa Cruz in the future. "

"The only issue is you need $200 extra for them to hold onto while you stay on their property. Other than that is was a really great place to stay and cheap. They said they started to implement a $20 amenities fee but I feel like they should add that to the full price of the stay. "