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"We stayed here for about 4 nights and everything went well. There are two sections of the palace...one where the hotel reception is connected to and the other is a stand along building across the street. We've read online that one of the sections was the "newer" renovated one and I think that was the section with the hotel reception. We stayed in other section across the street and it was fine. It doesn't look so outdated that you can tell/feel it's vastly different. Every night, there is some type of special music or performance by the pool. That was a nice touch and appreciated. Everyone is very friendly as well. We opted for the daily parking of 8 euros and that came in pretty handy. There can be street parking but it is limited and you will have to drive around the side streets for one. "

"The hotel is perfect for a beachy, chilled holiday if that’s what you enjoy. The small town has some shops etc which is good and Chania is only a 30 minute drive away along with Souda which are beautiful towns. Especially the Chania markets! A must go to if you love a bargain! The hotel could be somewhat more clear on what is included etc. The hotel is amazing so don’t let that put you off but we were told the tourist charge was €10 euro per room, per night, which is correct but we were also charged extra and we’re unsure really what that was for. Also we have been twice to this hotel, the first time when booking we had the option available to go all inclusive plus but the second time that option wasn’t available until we arrived at the hotel and it was quite steep compared to the first time we visited the hotel and with not much difference to the basic all inclusive package. After all a gin and tonic is a gin and tonic be that from the local gin or branded big name gin. Overall though, lovely place to stay and the staff are amazing! So helpful and super polite! Will absolutely be back again! "

"Stayed in the junior suite with jacuzzi bath. Beautiful room. All staff in hotel and restaurant where we were served a great breakfast are friendly and helpful. Location is perfect, near the fountain and harbour. Keep looking around as everywhere throughout the building is a feast for the eyes. Highly recommend"

"In general great place to stay with small children, great facilities, fun events for children. Swimming pools are anyone can desire, outside, inside non heated, inside heated. If one wants beach that is also available, sandy strip is just 500m away to the side if necessary. Staff is really polite and helpful, buffet all inclusive food is not boring and selection can satisfy most i am sure. Rooms are clean and on top of that they are cleaned every day, new towels, fresh floor. Absolutely recomended, this was our favourite when compare to similar price Mallorca or Sardinia resorts that we have visited before."

"I communicated a late arrival due to missed plane. They were aware and responded to that. Enjoyed our stay and will stay again in the future. Great view from dining area on roof. Great walk to the tourist area by the water. "

"Great service and hospitality. Beautiful entrance and amazing sea views! Parking was not a problem "

"We stayed at Civitas for 9 days and it was a wonderful experience . The location in Old Town Was the Best! We can’t say enough about the Staff, they were all so welcoming and helpful we really felt at home here . Our breakfast was amazing lovely area to enjoy the morning as well beautiful view of the harbour . If you don’t like stairs than I would recommend one of the apartments that are all on one level . Very beautiful and spacious . We will recommend this unique hotel to any friends we know that are coming to Beautiful Rhythmno ❤️😊"

"Beautiful, clean hotel with nice service, and a nice pool, close to the beach. Only negatives were that double beds consisted of two single beds next to each other and that the hot tub wasn’t working. "

"Really enjoyed our stay here, the hotel and room was immaculate condition. Shame the pool was a bit too cold at end of October but made use of the warm indoor pool and jacuzzi. Breakfast had a great choice and staff could not have been more friendly. Highly recommend. Only downfall was our room was supposed to be full sea view but more like partial sea view from first floor as part of hotel building blocked the majority of the sea view from our balcony."