"The location is perfect It is close to everything. Amazing view of Thames river and The Tower, accessible to public transportation. Staff were helpful but for some reason the bed is not comfortable, and no one takes out the trash for the time we were there."
"Friendly arrival and check in by staff who offered us sheets for our bedding due to heatwave (duvets would be too warm). Fan in the room kept it cooler.
Very clean rooms and main areas.
Excellent time spent there - I would highly recommend the hotel and would definitely book again. Thank you."
"Meal deal in restaurant. $30 pounds for dinner and breakfast.
Water pressure in shower completely shut off when toilet was flushed. Very comfortable bed. Big, nice room. Bathroom was huge"
"The staff were excellent - friendly and willing to help with anything. The spa facilities were probably the best at any hotel we have stayed in - lovely pool and very warm steam room, dry sauna and jacuzzi. Close to Heathrow and great value for money. The only slight negative was the breakfast (food not hot) but only because everything else was excellent."