"This hotel could be so much more! When it first opened, it was great with a buzzy bar and restaurant, but now it's just a functional place to stay. The rooms are good and the location is excellent, but it lacks any atmosphere. The bar and restaurant never seem to be open, even on a summer's evening when Bermondsey Square is busy. It sadly feels as if it might be about to close which would be a shame as it's affordable and in a great area."

"A very dated and run down hotel. It is kept busy by the golfers. We booked a breakfast which was a mistake as very poor quality food.- left it all. Ordered a pizza has thought it would be freshly cooked. It was awful and when we made a complaint we were told “ don’t order it again”. by a giggly staff member. This is not a hotel I would recommend to stay but the price may attract customers. I must praise Theodora who is a delightful person."

"The location is very convenient to Paddington Station."

"The location and design are the main highlights of the property. The interior is modern but cozy and the rooms are very spacious. The breakfast to order menu is extensive and the public areas are perfect for work or reading."

"Air-conditioning didn't work (room was 31°), refrigerator didn't work, keypads for rooms don't work anymore so you're given a key that takes 5 turns and your whole body pressing on the door to open. Plus housekeeping came into my room while I was napping WITH the "privacy, please" sign on the door...Are you kidding me? Avoid, avoid, avoid."