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"The Serra was truly wonderful. It surpassed much more expensive hotels we have stayed at even taking account of status upgrades. The room was spacious and beautiful- one small criticism is the low hanging light over the table which I hit with my head - twice. But a lovely bath and separate huge shower along with high quality towels and robes. Lovely bar, sitting area and restaurant. I sound like an advert - but it was really that good."

"Room booked wasn't room offered. Staff didn't apologise when they were made aware of situation. Got room changed. Free drink on arrival was a joke. Receptionist who had checked us in 10 minutes earlier and helped change our room to correct room refused to recognise me when I asked about free drink on arrival. When she finally accepted who I was she then stipulated that the offer was only for accor hotel members. I showed I was a classic accor member then she said only open to silver members....

"Appartement propre en plein centre ville Petit bémol pour le parking mais proposé payant Manque juste une piscine Tout est bien personnel super gentil"

"J'ai beaucoup apprécié le campanile Agen. Très propre, calme, bon accueil et un très bon petit-déjeuner."

"Séjour agréable "

"We arrived after 9 pm so had to use automatic checking. Had to call for reservation number. Not interested number. Air conditioning did not work. Long hot night with little sleep. More of a motel than hotel"

"Le personnel d’accueil n’est pas avenant ni sympathique et la chambre ressemble à celles des chaînes d’hôtel mais le lit est confortable et l’environnement calme."

"Super"

"Obligé de refaire le lit en arrivant tellement il était mal fait. Un mètre de drap bordé au pied et rien en haut. Formez vos personnels a la confection d'un lit "

"Tout été parfait"

"Le service et attention au top, le endroit très bien place au calme, le lit tres comfortable. Je recommend sans hesitation.... je reviendrai c'est sûr "

"Oui"

"Séjour en famille avec notre enfant de un an hôte à l’écoute est très professionnel. Ambiance chaleureuse un peu comme à la maison"

"I gave this hotel 3 stars purely because of it's inconvenient location, otherwise the hotel was a very good budget stop-over, typical of French motels, clean and well maintained with secure on-site parking. The lady on reception was super-nice, very helpful with good English. This is definitely not a tourist hotel due to it's location. It's located in an industrial area and there was only one restaurant within walking distance and this was closed on the day I was there; luckily I had eaten a...

"Tres beau tres propre"

"Parfait Restaurant incroyable "

"Ce serait tellement mieux avec une bouilloire électrique !"