Find hotels near Mulberry Row, Charlottesville from SAR 355

"Room was clean and vacuumed, bathroom was clean but bed linens were dirty "

"Property was nice but the Vallet parking was a rip off. When we arrived the vallet attendant came out and said that for $20.00 we could have vallet service for our entire stay. He discouraged us from parking our car in the free parking. When we checked out we were shocked we were charged $20.00 per day. We complained and they did nothing but say we are sorry!"

"Especially nice breakfast choices"

"Our little dog was so relaxed and right at home here. Everyone on their staff was nice and professional. Loved our 1 night stay! I’ll be back. "

"I found most of the reception staff to be helpful; however, my overall experience was disappointing. The check-in process was significantly delayed. I arrived around 1:30am after traveling, and unfortunately, the room keys did not work. Being unable to access my room for nearly an hour after a long journey was quite frustrating. I was also dissatisfied with the housekeeping. The service felt minimal—beds were made with what seemed like the same sheets, and surfaces were not wiped down. I understand there may have been a language barrier, as the housekeeper mentioned she did not speak English. I attempted to use a translator app, and the manager also spoke with her, but the issue did not improve. Eventually, I chose to decline housekeeping for my last two days. In situations like this, I believe management should follow up to ensure cleaning standards are met, especially when there may be communication challenges or new staff involved. Overall, I do not feel the stay was worth the cost of over a thousand dollars for six nights. I also left early and was unable to speak with anyone at reception, as no one was available at checkout. I don’t usually leave negative reviews, but this experience was very disappointing."

"Hotel was adorable! Very clean and inviting. Convincingly located and within walking distance to the university, bars and restaurants. We would stay here again if visiting the area. Parking is across the street in the garage. A parking pass was provided at check-in. Our only complaint was the check-in process. We showed up expecting to check-in right at 4, but there was an extended wait time. Several other guest were checking in at the same time before the concert. Would recommend preparing keys, parking passes, etc for existing reservations prior to check-in time for a smoother process. "

"Very dated and needs property improvements "

"I prepaid for a room. Room wasn’t ready at check-in. We were told the lot was full and we had to figure something else out. Have a parking spot during a busy concert weekend is one of the reasons we picked to stay there. After the concert, waited 1.5 hours to get out of the garage we finally found a spot in. Went back to the hotel and was told they don’t have a room for us (supposedly because of a pipe issue, but more likely they overbooked). They offered us a room at another hotel that was 35 minutes away. At that point, we decided to just drive home (2.5 hours away). If this is the kind of customer service $415 a night buys, I think I’ll pass. I won’t be staying at a Graduate again. "

"it was a nice room with a nice shower. pocket door on bathroom did not allow for privacy while using the facilities "