"Staff were all very kind, thank you especially to the valet and the cleaning staff :) close to union square and convenient safe parking, room and hotel are older (est. 1926 i believe) but we were comfortable and cozy. We do wish the heat went up a bit more but that’s because we like to be toasty. "

"Yes shuttle service excellent Hotel very good staff was excellent "

"Very clean and great staff."

"Great hotel for the price i think beats every hotel around. I would definitely stay again everytime i need to be in SF"

"Clean"

"Room was clean, large for SF and staff was very nice. Casey at the lobby bar was extremely fun and we had a great time chatting with him. "

"Good"

"We recently stayed at the Embassy Hotel in San Francisco and it was one of the best customer service experiences that we ever had. Every staff member—from the front desk to housekeeping—was genuinely kind, patient, and helpful. You can tell they take pride in treating guests well. The facilities were clean and well-maintained, and our room was comfortable and quiet. For the value and the level of service we received, this hotel exceeded our expectations. We would absolutely stay here again and...