Find Family Hotels in Monterrey

"Beautiful property with amazing manicured tropical landscaping and great views of the volcano from our room. Our kids love the waterslides and all of the hot and cold pools to swim in! Our hotel room was simply decorated, but comfortable bed and air-conditioning. Our family loved eating at the poolside restaurant and the morning breakfast buffet was quality! Staff was very friendly and professional! All in all a very good deal and we would come back! "

"Without a doubt the most incredible property I’ve ever visited. Our mountain(volcano!) view was jaw dropping, truly something I’ll never forget. The infinity pool and hot tub area enjoyed the same view! The restaurant is 5-star, truly a pleasure. The grounds are gorgeous and felt very safe; and don’t even get me started on the monkeys we watched from our balcony as they swung through the lush trees. Honestly I can’t recommend the resort highly enough. The only part that wasn’t amazing was the lack of A/C. We had a quite powerful ceiling fan over the beds that made sleep possible, but the bathroom areas could feel a bit moist. But then again I was visiting a rainforest in June, which is early in the rainy season, so I should have expected this. My fault, not theirs. Despite this, I cannot recommend this resort highly enough! I hope to stay there again in the future. "

"rooms very clean "

"Excellent "

"Pictures do not do it justice. Hotel was great room was just right and the cleaned pergevtly everyday we asked for it. Staff was great with bag help and setting up excursions. Location was great 5$ cab to downtown and con vienient to be picked up for excursions. Volcano is right with a great view from the deck!!! Had a few minor things with the restaraunt but still an 8/10. Upstairs there is a small patio for drinks and bar menu, tables had swings for seats, wife loved it. Could use a nice chair in the room is my only comment for the hotel. Building and amenities 9/10 but the people are a genuine 12/10!! You wont be dissapointed!!"

"The best experience I've ever had at a hotel. The room and grounds are just fantastic and the staff is SOOOO friendly and helpful. I wish we could just live there.... "

"Great place to stay. great view of the volcano and nature. will be staying here again"

"Expectacular "

"Great staff, very friendly. superb customer service. Great facility, kids friendly. "