Find all hotels by Best Western in Monee, IL from SAR 342

"The room was fine for what we needed - a place to stay before an early flight. I wouldn’t have wanted to stay any longer, it was a bit worn, carpet especially and the bed uncomfortable. The “handicap accessible “ (which we didn’t need was not great, no wheelchair would fit with the “closet” and the lack of bathroom counter space was annoying."

"Yes "

"I had booked a room with a king sized bed, and when checking in, they said they did not have anymore rooms with a king sized bed. I ended up receiving a room with two queen sized beds...it was a non-smoking room, but someone definitely had smoked in the room recently because that is all you could smell."

"The teenage boys used too many towels and when my granddaughter went to the counter to get 4 towels evidently the lady said what do you need far more f****** towels for? Could that even be true?"

"I booked two rooms for my family and the experience was extremely disappointing. We checked in around 4 PM, left for a few hours to take the kids to a birthday party, came back around 8 PM, and by 10 PM we were already checking out. Both rooms were clearly not cleaned properly. There were leftover items in the refrigerator, hair in the tub, and hair all over the bathroom door like someone had just blow-dried their hair. One of the toilets didn’t even flush. When you’re traveling with kids, basic cleanliness is the bare minimum you expect from a hotel. We barely stayed two hours before deciding it was better to leave than keep our family in rooms that looked like housekeeping skipped them completely. Definitely not the experience I expected when booking two rooms."

"Disappointed "

"The room is clean, but beware it is only cleaned every 3rd day. This is something we were not informed about until we wanted new towels. The water is warm, not hot for showering. Stayed 3 nights and every shower was only warm water. Gym is ok. Breakfast is adequate. I'd rather spend some extra money for a hot shower and bath next time. No bathtub either. The staff were all very nice and deserve praise. "

"The staff was amazing the property was extremely clean and comfortable quiet and relaxing as well 10/10 will recommend "

"The room was very spacious and clean! "