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"Great hotel staff and location. Walkable to train station and accessible by cab."

"I had a great stay at Keio Plaza Hotel in Shinjuku! The room had an incredible view of Mt. Fuji (on clear days) and we could also see the Tokyo Metropolitan Government Building’s light show at night, which was such a cool bonus. The location is super convenient — really close to metro lines, tons of shopping, and all the nightlife Shinjuku has to offer. It made getting around and exploring Tokyo really easy. Breakfast was excellent with a nice mix of Japanese and Western options. Whether you’re into traditional Japanese breakfast or prefer something more familiar like eggs and toast, they’ve got you covered. The staff were also amazing — really friendly and helpful the whole time. You can tell they take pride in their service. Definitely planning to stay here again next time I’m in Tokyo. Highly recommend it! "

"Wonderful place to stay and rest. The stuff of lobby are amazing, they gave me a lot of help and we had a great time with them "

"Spacious room for 3 people. Clean hotel and room. Plenty of amenities like liquid soap, shampoo, toothbrush/toothpaste, hair dryer, instant coffee and tea, microwave, refrigerator, and a safe in room. Free washer, dryer, and detergent in the basement level but dryer can take a long time to dry so don't overstuff. Friendly and helpful front desk staff who can speak English. 24 hours front desk even though online says limited front desk. We were able to check in at 2:00am at night with a front desk staff. Plenty of restaurants and convenience stores close by and almost all take credit cards. Two train stations within 5-7 minutes walk from the hotel. Used baggage delivery service from the hotel. They charged by the size and weight of the luggage. We paid about $75 USD for three large luggages. The luggage arrived at our Kyoto hotel with no issue. We took the bullet train to Kyoto so recommend to travel light. Should request front desk for baggage delivery service a few days in advance. There is a luggage storage area in the front lobby. The area is very safe. Recommend this hotel. "

"Best staff in this hotel. The breakfast buffet was very nice and the rooms are big for Japan"

"Breakfast bufffet was first class. Staff was very helpful"

"Lovely staff, good location within walking distance to Shinjuku station. Great room. The free drink in the morning between 7am and 10am was a nice touch."

"Centrally located, great beds, good amount of space, hospitable staff"

"Beautiful property with excellent service. Easy walk to Shinjuku Station. Love the included breakfast. "