"Clean room, air conditioning"

"Great food. Excellent restaurant staff. Beautiful architecture. Handsome room decor. Excellent room size."

"I had a very disappointing experience during my stay. The biggest issue was that the air conditioning in my room was not working, which made the room unbearably hot. I called the front desk to report the problem, and I was told that maintenance would come take a look. Unfortunately, no one ever showed up. After waiting, I went to the front desk myself to follow up. Instead of sending someone to fix the issue or inspect the unit, they simply gave me two fans. I explained that I can’t sleep with...