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"We booked two rooms for a one night stopover on the way to Carlisle, travelling up from the South We were very happy with the quality of the rooms (two times junior suite) the food at the hotel, and in particular the friendly and very very good service from everybody we spoke to on the Team We did not use any facilities other than the restaurant, but we noticed how well located it would be for a stay exploring the area No hesitation in recommending"

"Friendly staff, large rooms, great choice at breakfast all freshly cooked. Will visit again!"

"From the moment we arrived we had a warm welcome. The room was beautiful. The lovely little touches of fresh milk in the fridge, lovely towels on the heated towel radiator."

"Lovely comfortable room (breakfast items were a lovely bonus!), great meal in pub and live music. Would definitely stay again."

"The room was lovely and clean. Super comfy bed and I really loved the dine-in kit. The hot tub was a great addition, very clean and easy to use. Had great communication with the team. Thank you !"

"Situated in an old building modernised to a lovely hotel. Eight across the road from the train station and a short walk into the town center. Albeit up a bit of a hill so when traveling with an elderly parent it was a little longer than 5 mins but not too bad. Lots of places to stop and have a drink or a bite to eat. Lots of shops on the high street and farmers market was on whilst we were there. Loved it. Staff at check in and check out were lovely. They have a bar which we were able to get...

"Was a fantastic stay with friendly staff who looked after us. Absolutely one of the best stays on an hotel. Food also was excellent. Both me and my wife would recommend the Gateway."

"Staff were excellent. The food was excellent. Everywhere was spotless. The 4 bedrooms are up 3 flights of stairs but the staff we extremely helpful. An enjoyable experience. The pub is quirky."

"The lady who gave me breakfast- the owner was really helpful and friendly and gave me a perfect breakfast. I have no complaints and the price was fair."

"Our room in the coach house was compact but was very clean, had everything we needed and overall satisfactory. Our room faced the main road so lots of traffic noise. The shower room window had clear glass & faced the car park with only a blind for privacy. Last time we stayed we were in a larger quieter Lapwing room which for us was better. Breakfast was very good food & service. All staff attentive, willing & helpful. Would stay again but aim for Lapwing upgrade."

"I absolutely love staying at this hotel. It’s a haven of warmth and comfort just off the M6 but feels like an inn in the middle of the countryside. The staff are always absolutely delightful. They’re warm and friendly not stiff and corporate. There is always a gorgeous fire burning in the lounge/reception/bar area which is heaven to sit in front with a glass of wine after 6 hours travelling. The food is great too and this time was actually exceptionally good. I ate way too much. The rooms are...

"Lovely old building, well located and enough parking at the back of hotel in side street. Comfortable bed, room was well maintained, especially the bathroom. Room was spacious enough for one person."

"Exceptional stay! Beautiful breakfast, great location and very clean! Would highly recommend."

"Lovely room. We booked the dog friendly room and we had dog bowls, and a doggy treat pack including toy, treats & poo bags. Nice little touch! Great food as always, lovely full English breakfast. Friendly helpful staff. Would definitely recommend."