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"The doors didn’t lock. There was a hole in the bathroom ceiling. A cup of urine welcomed us at check in."

"Y"

"Our stay at the Fairfield Northampton was great. The room and all common areas were clean. Housekeeping came and made the beds, replenished towels and toiletries with care while we were out. Location was close the downtown with shops and eateries and a 20 minute drive from UMass. The complimentary breakfast and pool was a highlight of our stay. The staff was all super friendly. We look forward to staying again for any our future UMass visits."

"Very bike friendly, terrific staff, great room"

"Bathroom had a moldy shower curtain and bathtub was moldy. There was dirt and bugs on the floor. The paint on bathroom ceiling was peeling. The ac was so loud it was hard to sleep…"

"Pleasantly surprised! Large comfortable rooms and updated bathroom."

"Everything was just as expected, no problems at all!"

"Best that can be said is that it was clean. The shower was ok. No on-site staff, we had to check in using a Ring doorbell and bad phone connection. The baseboard heat control required me to get on the floor and crawl into the corner of the room behind the fridge. And the room didn’t look at all like the picture on Expedia. Stay here if you have no other choice."

"The owner was great. Place was well maintained. Family type atmosphere. Room was small, but perfect for what we needed. Lake is awesome. My wife and I sat on the dock with a drink as the sun was setting."

"Pet friendly and amazing grounds"

"Workers talking loudly until after 10pm No hot water at night A/c fridge and road traffic very loud"

"Beautiful space! Clean, creative atmosphere. The host was great at communication and made sure all was well. Definitely recommend, especially for artists!"

"No detail to my comfort was missed! The innkeeper had fresh baked goodies every afternoon and hot breakfast made from scratch. The historic property is beautiful and convenient to so many art galleries, sweet towns, trails and Tanglewood. Highly Recommended!!"

"Seamless stay,perfect"

"It was a great stay, close to many amenities. The room was clean, with a comfortable bed."

"Absolutely disgusting rooms! Filled with dirt, bugs, and suspicious stains"