Find hotels near Merry-Go-Round Playhouse, Auburn from SAR 279

"I was very impressed with this hotel. I stayed for four days. The people were fabulous. The place was so clean. It always smelled so good. There was always somebody outside sweeping or cleaning or doing something to make the place look better. The employees always had a smile on their face if you needed anything, they were right there for your needs. I will definitely stay there again, but I do feel you need to change your pictures for your property because it doesn’t show how pretty it really is it shows you don’t do breakfast but you do a little breakfast. It looks more homier when you walk in then when you look at the pictures and I think they should put the nonstick pads underneath the microwave just so the microwave doesn’t slide all over the refrigerator cause you’re marking up your refrigerator. But whoever’s running that hotel is doing an amazing job and I will be passing the word."

"good location, quiet. have stayed here several times"

"My overall experience was fine. It just was not the cleanliness or well kept type of property that I’m used to from Hilton."

"Check in was not good didn't have Id with me so could not check in even though I showed them my reservation on my phone, staff were not very helpful until we mentioned going to another casino, room could have used some maintenance, only two towels and one washcloth in the room made for 4 people, tv remote wad missing from room had to chase down the maid to get it"

"Ok"

"I will start with saying that the place was not bad. The poor rating is coming from what happened when we asked for assistance with an issue in our room and the communication or lack there of the next 2 days. We checked in and went into our room. We noticed immediately that there was no refrigerator in the room. It is listed as one of the amenities for the room. The wall paper was peeling and there were huge cobwebs in the corner of the ceiling but honestly the missing refrigerator was what we needed. We had items that required this. I tried to call the front desk and no one answered. My husband went to the front desk and was told that we needed to read the fine print and not all rooms come with a fridge. He asked if we could move rooms and was told they were completely booked and they had no open rooms. Fast forward to check out next day. They had a really nice breakfast. Upon checking out we brought up the missing fridge and the staff was surprised that we didnt have one as all rooms have one. Then we were told that the hotel was not actually booked . So the staff member lied to us twice for absolutely no reason. They said they would pass on to the manager. This was Sunday. No call. So I called today, explained the issue and was told the manager was there but not at the front and they would call me back. One again, no call back. I know its just a refrigerator, however after finding out that the could have just got another room and then blamed us for not reading correctly "

"Very little to no staff around. One night we were literally the only people there. Very limited breakfast they had instant oatmeal but there was no hot water in the electric tea kettle Room service traded out dirty towels for clean but it was obvious it was made with no care or concern making the bed, they just barely pulled the covers up they were crumpled and messy and threw the pillows on. Don’t expect 5 star service because you barely even get 3 star service. For the price we will go somewhere else…."

"Great time"

"Quiet, good location, great breakfast- better than a lot of others we have seen lately, nice pool area! Staff friendly & helpful. "