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"Beautiful property with the most attentive staff."

"It’s one of those properties that doesn’t try to impress you—it just is impressive from the moment you step out of the car. Valet sets the tone immediately: seamless, polished, and fast without feeling rushed. Check-in is handled like they’ve already anticipated your arrival, not like they’re reacting to it. That matters in a hotel at this level. The room quality is exactly what you’d expect from a flagship Ritz property in Uptown Dallas—quiet, heavy on comfort, and designed for actual rest...

"Great location in the art district. Very courteous staff and clean amenities."

"Excelente personal"

"Valet/doorman made are stay great. He was polite, knowledgeable and funny"

"I celebrated my friends wedding and my birthday here - and the staff were so kind and helpful!"

"Great pool and cool rooms"

"Would not stay again. The windows and walls must be thin. There are lots of bars around this property but the music vibrates the whole hotel. Don’t expect to get any rest here. Starts at 9 stops about 230 but then police cars everywhere with sirens on trying to get people to disburse . Completely insane that those places are ruining this great hotel."

"We booked a one night staycation, just to get some time together as new parents & were very excited to have an entire suite at the iconic Virgin Hotel! The staff was great & very attentive! The room was beautiful as well & had such amazing character! Unfortunately after getting settled in, we noticed some very unfortunate messes/ stains throughout the room… makeup on the closet curtains, stains in the tub & on the floor drain. We also experienced our A/C not working in the room, which seemed to...

"Close to everything, staff was great. Hotel was clean"

"Elevators weren't working properly. Room we stayed in needed update. Love pool. Staff is great!"

"Staff was amazing and super helpful. Great location."

"The hotel is very well located, right in the middle of Downtown Dallas, at walking distance from many iconic places in the city. But it also has very convienent parking. The staff was very nice, they checked me in early and gave me a gigantic room. Everything was super clean, the bathroom was amazing, and the beds very comfortable. Would definitely stay here again."