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"Beautiful property with the most attentive staff."

"It’s one of those properties that doesn’t try to impress you—it just is impressive from the moment you step out of the car. Valet sets the tone immediately: seamless, polished, and fast without feeling rushed. Check-in is handled like they’ve already anticipated your arrival, not like they’re reacting to it. That matters in a hotel at this level. The room quality is exactly what you’d expect from a flagship Ritz property in Uptown Dallas—quiet, heavy on comfort, and designed for actual rest...

"Excelente personal"

"Valet/doorman made are stay great. He was polite, knowledgeable and funny"

"I celebrated my friends wedding and my birthday here - and the staff were so kind and helpful!"

"Great pool and cool rooms"

"Dirty room, bed was not made, dirty towels. Front staff could not provide a functional key for my room. Never provided any key for my stay. Do not recommend."

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"Would not stay again. The windows and walls must be thin. There are lots of bars around this property but the music vibrates the whole hotel. Don’t expect to get any rest here. Starts at 9 stops about 230 but then police cars everywhere with sirens on trying to get people to disburse . Completely insane that those places are ruining this great hotel."

"Nice hotel"

"Location"