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"Great place to stay before or after cruise"

"Clean & tidy breakfast really nice staff great "

"I stayed in the property only for one night but it was great! The staff was very friendly and helpful giving us lots of recommendations and suggestions for places to go. The room was spacious and the bed very comfortable."

"Was in London but wanted to be closer to the cruise lines. Stayed one day and it was perfect. Next to the cruise line, a big mall and restaurants. The staff were friendly, the room was nice and roomy, king bed. Would definitely stay again."

"Clean room, staff our friendly, breakfast buffet was good"

"Clean and easy to fine! Near downtown"

"Room was basic, lacked air con although they provided a fan. Good basic room for a one night stay close to cruise terminal"

"Excellent single room with all you need for a night stay with reasonable price thanks"

"Highly recommend"

"location and breakfast"

"Just not good really. Although plus side was location for getting to the ship!"

"Loved the patio!"

"The room was very clean, perfect for our needs for a one night stay. Only downside is that there is no receptionist waiting for guests’ arrival. Guests have to press a buzzer to be assisted, and staff was not always quick to respond. Everything ran smoothly after that, and we would definitely stay here again should we be sailing out of Southampton again."

"Not as advertised! They advertise amenities they don’t have. They told us they would give us a refund when we opted to leave for a clean, safe hotel with the actual amenities we were looking for. 12hrs later we got a message that they were refusing the refund. Basically, they lie to sell rooms and avoid conflict. The room was incredibly hot (we booked a room with AC) and extremely dated. The beds were on an angle and extremely squeaky. The lift was horrendously terrifying but the only option...

"Lobby and restaurants were great. Food for breakfast was very good. Rooms and hallways were very poorly maintained. We had water coming through the floor and they did switch rooms for us. Tub was so bad wife wouldn’t take a bath in it. Very disappointing for the price we paid. Pool area and changing rooms were extremely poorly maintained."

"I booked this room based off other recommendations and so glad I did. What a beautiful boutique stay. The rooms were large, clean, well designed with excellent craftsmanship. Breakfast was included. Would definitely go back."

"Issues with door access - need to touch the pad (not wave) - not clear enough in emailed instructions"

"Yes the room was clean. Staff were friendly. It was perfect"

"The communication from the time of booking was prompt. Most everything is exactly as shown. We arrived later in the evening and had a very small room beside the kitchen. It was clean and comfortable. We let ourselves in with the instructions provided. The entire place was quiet and no one else seen. Before 6 am, there was a lot of street noise outside which woke us. We thought there was some breakfast included but they stopped this service several months prior. There was ample place in the...