Find all hotels by Red Roof Inn in Matteson, IL from SAR 271

"I did not use the amenities myself but I did notice that the pool was being used. I found the meals there were a bit pricey, but the breakfast was fantastic. The restaurant staff were plasent and helpful. There is a shuttle to and from Midway which was helpful. The room was clean and comfy. I would go there again."

"I enjoy my stay and the staff were very helpful. My room refrigerator was not functioning properly and was leaking water. The room was nice and comfortable. "

"Very good"

"Clean room and pleasant staff "

"Had to leave, didn’t stay the night. Place was not clean , full of cockroaches, dirty towels, bedding"

"Fast, friendly, outstanding service"

"So the reason I gave low stars was due to check in and information not given. The staff also had an attitude well the first lady we saw. One the deposit was $100 per stay but showed a screenshot saying the deposit was $20/nt. Next, problem was if you're a guest and the primary guest you have to pay $30 a night for parking, which wasnt no where on hotels.com nor was it told to me until check in. Also even though me and my best friend ids don't say anything about living in IL. we were told we would have to pay for both cars. Which is crazy for out of town guests. Every hotel have out of town guestsSo the total came out to an extra $120 on top of the deposit being $100 as well as the hotel itself was around 500 for the weekend stay. Yes this made me and my friend highly upset because the hotel was already expensive but to have extra fees was ridiculous. The staff then tried to ask her manager but was being rude about it and it just made everything worse "

"My room was very nice and clean it also smelled good, all it was missing was a microwave. Staff was nice and friendly as well as helpful "

"Room looked clean. Smelled like cigarettes. The ac/heater wall thermostat control was not working good so super hot. So when brushing my teeth there was a roach in the sink. Staff the younger guy with long hair he was hospitable. The lady that was there Saturday morning she was not. Pretty rude. "