"The room is small but it reflects on the pricing, so no complaint. It’s near the JR station but walking distance 10mins to the train & metro, so it’s not that convenient to us. Staff was helpful for checkin in unless it’s e-check in but a lot guests at 3pm, suggests to check in at 4pm that would be less people around. "

"Breakfast is definitely focused on the Asian pallet. A good location with great staff. The automation and use of machines makes for a somewhat impersonal experience. "

"Breakfast was good"

"Very clean. Quiet"

"いつも使わせてもらっているリピートホテル！"

"Everything about this hotel is good EXCEPT for the location. It's not easy to find the hotel from the Shin-Osaka station. The closest exit to the hotel is EAST exit. Please use this exit only, don't go to the central or west. The staff members are very kind, professional, and helpful. The hotel amenities are good. The hotel and rooms are clean. Keep in mind that the room is quite small. My friend and I each had our own room. Therefore, I don't know how big is the room with twin bed. We are also...

"The rooms are clean and staff is helpful! :) But the double bed rooms are good for one person. If you are a group, consider having your own rooms. "

"Room was pretty clean, some of the staff spoke English, air conditioning worked perfect, great location near subway station and night life yet quiet at night. Hair dryer was getting hot during use and would barely blow air, noticed it was extremely clogged so I had to clean it with a toothbrush so air would flow out, only after that it worked perfectly. Parking was confusing, ask staff to show you the entrance to the parking entrance, it was very difficult and frustrating to find it. FYI parking...