"夜寒くて寝れず暖房にしようとしたら集中管理で冷房から暖房にモード変更できなかった。 化粧水が全くなく残念でした。"

"朝食がおいしかった。"

"Unfortunately I cannot give this property 5 stars as their elevators were abysmal. This has nothing to do with how busy the property was but because of a poorly designed, inefficient system. Waits for the elevators reached 20 minutes at some point, a building with 9 elevators available. Truly terrible."

"Clean rooms"

"Tiny room but that was expected. Very clean and comfortable. Easy access to Shin Osaka. Beautiful lobby "

"Well maintained hotel. Located near main attractions on a quieter area which is better due to the enormous crowds. Great amenities available if you forget any toiletries."