"Staff needs training in customer service."

"Finding the location to the motel at night time was a bit confusing since there was another motel with the vicinity. Since we requested non-smoking our room was at ground level. Bed was very comfortable. Lighting option was poor, only 2 lights in the room. Bathroom had enough support bars to grab for safety. The shower was very tricky, the knob was so tightly closed to prevent water from dripping. Probably a new washer or tap assembly. Since we could not open the tap first time the front desk...

"The motel was an older one that the current owners did not bother to upgrade the rooms. The room & bathroom had damaged walls, stains on the walls and tiles, areas where something on the walls or furniture was either removed or broken but never replaced or repaired. The room phone was not plugged nor worked when I plugged it in to the wall phone jack. I arrived too late to check and find other accommodations. I did not know the area. The TV remote needed new batteries. Remember I said there was...

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"Clean property"