"I was very pleased with the hotel and service. Thank you."

"Upon getting to our room I noticed my room wasn’t that clean, I just went with it from waiting. Then the noise from them renovating kept us up so we just got showered and dressed for the affair we were attending early and we left . The elevator took 11 minutes to get to the 12th floor. Then upon leaving for the end of our trip it was a 20 minute wait for the elevator. We couldn’t walk down we had too many bags. Just a horrible experience"