"Not a great experience. We checked in and didn't get a room until 7pm after checking with desk three times between 11am and 7pm. Our room had a bag of dirty bedding outside and trash from the last occupants in the room. They did not seem to have any urgency to get us a room. Then at 8:30 am had staff knocking on our door asking us when we were leaving. Most likely not a common occurrence, but our experience left a bad taste and we will not be using Hiton Hotels again."

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"Absolute favorite place to stay in Chicago"

"The staff and managers were great. My room was freshly painted. There was no coffee or tee in the room, even though a code maker was present. No cook wear was present to use the cook top or microwave. The heating/ cooling system in the room was unable to be set for constant temperature. Bugs present throughout the room. TV was unable to get free programs due to missing HDMI cord."