"Used the hot tub one time; as it drained I saw the uncleanliness of the last user."

"The front desk attendant was really pleasant and gave us a great Chinese Restaurant recommendation. He was very sweet and I did not get his name, but he was very welcoming and friendly. He definitely is great at his job! I would like to thank him so much! Please let him know that the Chinese food was amazing! And we will definitely stay again soon! The room was very clean and the perfect temperature. We absolutely enjoyed our stay."

"Sold my room after reserving and paying in advance. Will never forget getting into Chicago at 2am just for them to tell us they are full capacity when driving from out of state. No call or anything!! Very upset and disappointed"

"Worst hotel experience by far. Rooms are absolute trash and smell like cigarettes. I probably walked out of that room with every disease under the sun."