"Approachable staff. Clean room."

"Everything good"

"Amazing property! Great staff and service! Will be back!"

"The hotel was basically clean, with no funky smells, and the location was fabulous. The layout of the room was also great, giving us some privacy, and we loved the view of Lake Michigan. However, the room was tired and definitely needed an update. The plugs and USB ports on one side of the bed didn't work, as did one of the house phones. Also, the door stopper in the bathroom was completely rusted, and dirty looking. The bed, in terms of comfort was also meh. Decent, but the sheets...

"Love the lounge downstairs but was closed for the event one night. Older hotel but decently maintained"

"Excellent"

"Staff were great, but the hotel is outdated. The A/C in my room did not function well, and the room was very dusty. Good news is that they are in the midst of renovating the hotel, so hopefully the rooms will improve."