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"Our stay at the Fairfield Northampton was great. The room and all common areas were clean. Housekeeping came and made the beds, replenished towels and toiletries with care while we were out. Location was close the downtown with shops and eateries and a 20 minute drive from UMass. The complimentary breakfast and pool was a highlight of our stay. The staff was all super friendly. We look forward to staying again for any our future UMass visits."

"The doors didn’t lock. There was a hole in the bathroom ceiling. A cup of urine welcomed us at check in."

"Cozy, clean room, kind staff."

"We are return guests at this hotel having been there 4 years ago and this visit was awful! The breakfast area seating changed and no longer is a comfortable space! The coffee is terrible and is from the cheapest automatic coffee maker! The breakfast itself is quite different and my six friends that are guests here all feel the same! I went to the desk and spoke to an “assistant manager” who said he felt belittled! I assured him that my complaint was about the breakfast room and had nothing to...

"Off Amazing experience… staff was great, warm and friendly , breakfast was amazing.. room was adorable. I’ll be back :)"

"Breakfast options were ok, not great. The waffles were yum though. If you’re good with cereal, muffins, toast that’s all good. Hot breakfast was meh. Rooms were clean, pool small but does the trick."

"More hooks or something to hang things as there was no closet"

"We really liked the location. The room was big, bright and clean. Quaint place. We spent some time in the lounge area in the evening. It was nice and quiet. Lots of coffee shops nearby. Walked around a lot during our visit. The location was perfect."

"NA"

"H"

"Staff was amazing from check in to check out. Really nice area of town with a great selection of places to eat close by. Breakfast bar from 6 to 10 had everything we wanted. We'll be coming back to this one."

"Staff was so friendly and helpful!"