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"Rooms are nice, good location, service is ok, not a great bargain, to put it kindly, pay a lot for a mid range hotel. No complains, just can get a lot better for that amount"

"Had the pleasure of staying at The Clermont Charing cross in early July during the Europe heatwave and the Pride festival with a kid in tow. Hotel itself: Air conditioning - Hotel has central AC and is more than adequate to keep the room cool and comfortable during your stay. Staff - Super accommodating and helpful. Offered to hold luggage prior to check in/out to allow you to explore the area with less things in tow. Location - right next to Charing Cross station and walking distance to...

"Beautiful room in a beautiful hotel. Best service in the world. Enjoyed wonderful breakfast lunch and dinners at the restaurants. The pool and sauna were so relaxing at the end of the day. We would love to stay here again."

"The ME has a fantastic location near Covent Garden. The concierge was very helpful getting tickets and recommendations for restaurants. Would definitely return."

"Everything about it is perfect. We had a beautiful view of the neo-classical façade of the Royal Opera House, and walked to the British Museum and several theatres. The staff was excellent and shared the history of the building and reading recommendations in the elegant library"

"Excellent hotel, great staff, in fabulous position. Good sized room (for London!!!)."

"Great hotel. Second time staying there. Would happily stay again."

"Super Friendly"

"Our room was in the basement but that could’ve been OK if the air conditioning would have worked. It says that you can turn it down to 18°C, but it never got any cooler than 75°F. We called on the issue three times and they were able to at least give us a fan. Location is excellent and the facility is clean."

"We loved this place. We had a flight delay and they were so kind and communicative making sure we kept our reservation. The location was perfect and quiet. Will absolutely stay here again."

"It was in the middle of everything which was awesome. Only downside is the room was very small. Shower was great bed was comfortable. Just no space to move around with two."

"Excellent hotel flat! Close to everything. After a long flight and you are looking forward to having excellent food choices nearby, this is the place to be—food, shopping, entertainment—just minutes away. I would recommend staying here."

"Great location, lovely room and super comfy bed. Warm welcome and lovely friendly staff. Would definitely return."

"Always a top notch property and stay"

"I can't see how anyone can say anything negatively or indifferent about this hotel. I am a very picky traveler and appreciate great service and from the moment I checked in to the hotel, everything and everyone was spot on. The hotel is immaculate. The service was better than at any hotel I have experienced. I highly recommend this gem of a hotel. Look forward to staying again and thanks again to Ben who made my stay feel like I never left home. I appreciate you all!"

"Check-in was a bit of a nightmare - despite communication beforehand where the hotel assured that all would be well. It wasn't. Other than that, great hotel, great location, great stay."