"Request on Expedia form for early arrival was not communicated. Bathroom was not clean, loo unflushed. Wi fi was not given on arrival Phone contact to reception was not clear on the room phone When we dialled zero no one answered despite several attempts But A comfortable bed and sheets and handy phone charging Reception helpful "

"all good, but a bit expensive"

"Always a dependable hotel to stay in. Room was quite snug for the price but did the job. Always helpful staff and clean rooms."

"Breakfast is very good"

"Great experience, it would be one of my top choices moving forward. Very polite staff members and easy to get in touch with via phone or reception. I had to extend my stay by few hours and they helped me through it."

"The room is good and of a reasonably high standard. There are however two major challenges. The room was on the top floor which from the car park is three flights of stairs. A lot when you’re carrying several large bags and clothes for a wedding. The second big issue is the hall lights on a sensitive room sensor. There is no way to switch this off or lights off. The lights are very bright. This means you cannot leave bedroom door open at night which is difficult when it’s warm. As there’s...

"Communication was excellent. Easy to access with information provided. Room was immaculate. Has everything you need and the bed was really comfortable. Would stay again as felt so relaxing."

"If you like the Bristol Vibe you’ll love this Hotel. Friendly and helpful staff. Easy check in and out. Trendy bar/lounge area and bedroom very nicely appointed with very comfortable bed and pillows. Lovely en suite and nice toiletries and fluffy towels/ dressing gowns. Floors could have been cleaner as could Bar area. Convenient parking 5 mins walk away at Cabot Circus multi storey. Useful to note that the Hotel Entrance is on Cave Street ( off Portland Square) Not Portland Square itself."

"Really enjoyed our stay here. Brilliant location and set-up."

"Great breakfast and brilliant central location. This does make it a bit noisy but expected for a city centre spot."

"Cool vibe , comfy bed and super clean room making your stay really great. Helpful staff let me check in early and enjoy a complimentary welcome drink . Lovely quiet room and excellent breakfast ! Recommend this place "

"Not ur typical Hilton standards a bit old style but good price for walking distance to train and central area. Average food . "

"room was huge. really pleased to have fridge in my room. chair & side table provided. good air conditioning. modern bathroom. i would definitely stay there again. "

"The room was nice enough - standard layout and decor as you’d expect for a hotel du vin. Bathroom nice. Corridors looked a little tired but not too bad. Bar and lounge area were ok but nothing special. Terrace is fantastic- or at least the situation is. Served our purpose very well as a place to stay to go to a party nearby. Reception staff very helpful. "

"Excellent choice of breakfast items and very good evening meal."

"A clean well kept Room, excellent surroundings with restaurants and bars close by "

"The room was roomy and comfy, but there were some dusty spots on the surfaces in both the bedroom and bathroom. The cleaning staff could definitely use some more care . I was a little startled to find something curly and hairy on the bathroom counter when I checked in , but it turned out to be just an old eyelash. Additionally, the bath towels were old and stiff. On the positive side, breakfast was very good, with plenty of hot and cold, sweet and savory options to suit everyone’s preferences."

"During a 5 night stay twice the cleaning team overlooked cleaning our room. Parking arrangement very good. Overall the cooked breakfast was not hot. The quantity of pre/cooked eggs was excessive for the speed that they were required, and looked unappealing. Perhaps the hotel could consider cooking the eggs to order"

"Room was lovely except for noise you heard everything from road side … bin men road sweepers music drinkers ie . Spa pool sauna steam room excellent "