"Beautiful hotel and great location to the tube and to the Theatre district. I would have liked spots in the lobby while waiting for cabs to sit and I thought the wine was over priced other than that. Nice big room and very nice amenities."

"This was the first tine we had spent more to stay more in the centre of London, and had chosen this hotel over others for the lovely courtyard entrance over looking the gardens. On arrival the entrance was closed for maintenance, which also meant a lot of noice during our stay. So the actual entrance was on a main street - a small doorway next to a restaurant. The extractor fan in the bathroom didn't work and the bathroom steamed up quickly. The window in the room wouldn't stay open either,...