"We were given two rooms both of the blinds wouldn't work and neither one the one was stuck open ask for a new room the lady at the desk gives a hard time she finally gave us one told us what room number and then gave us a different room other than that then the following night when we came back she was on shift again and both are Keys have been canceled"

"Our room was extremely clean and was very comfortable! The bed was great and amenities were wonderful! The entire staff at checkin and breakfast were so friendly and helpful! We couldn’t have asked for a better breakfast-probably the best we’ve had in a hotel! It was in a very convenient location too!"

"Clean room & hotel. The #1 Best Western we've ever stayed in. Good breakfast."

"Place was clean and convenient location to move around Chicago! Less than 10 mins from airport!"

"Room was clean, not exceptional, but clean. The bed was hard as concrete.I had to place pillows and sleep on them. Offer guest a memory foam topper . "

"Fresh breakfast, clean and good smelling rooms, excellent customer service "