"Hassle free and clear instructions on checking in."

"The room/apartment was basically a bedsit in a HMO in an unsafe, dangerous area of the city. Immediately above a dodgy takeaway. Mouldy shower, kids stickers all over the furniture, outdated and not remotely like the pictures. The photos in the listing are not for this property which should be made explicitly clear. The door for the bedsit had a 1inch gap underneath and we did not feel safe leaving our valuables in there whilst we went out. All sorts of unsavoury people hanging around the ...

"All good, nice pub as well"

"Left a message cancelling my room on the afternoon of my booking. I tried calling and they didn't answer the phone as they also didn't to Hotels.com. Had to book another hotel at very late notice which was more expensive. "

"Gavin and Christopher have put a lot of thought into giving you an enjoyable stay at the Manorhaus Ruthin. The rooms are decorated reflecting welsh designs. The dining room has beautiful sculptures. The bed was very comfortable and the breakfasts were delicious with a lot of choice. The coffee was excellent. Overall we had a great week end stay. The Manorhaus is only minutes walking into the centre where there are several excellent eateries/restaurants"

"My daughter and I stayed in the Orme lodge, it was lovely. Nice and warm, squirrels outside the windows. Hot tub is just a hot tub - not one with bubbles! so don't look for a button to press lol Very peaceful. If you go with kids (i went with teenager) then maybe take a laptop to watch netflix etc on. wifi connection great. Don't wear sliders on your feet when trying to do the fire or else you will slip on the mud which is hilarious to a teenager btw. Hot tub takes about 4 hours to...

"Stayed two nights - good size room, clean and comfortable. Good breakfast, friendly hosts, good location with pubs and places to eat a few minutes walk away. Easy to get into Chester from here. Excellent."