"Lovely hotel, will definitely stay again"

"The room/apartment was basically a bedsit in a HMO in an unsafe, dangerous area of the city. Immediately above a dodgy takeaway. Mouldy shower, kids stickers all over the furniture, outdated and not remotely like the pictures. The photos in the listing are not for this property which should be made explicitly clear. The door for the bedsit had a 1inch gap underneath and we did not feel safe leaving our valuables in there whilst we went out. All sorts of unsavoury people hanging around the ...

"Hassle free and clear instructions on checking in."

"All good, nice pub as well"

"Left a message cancelling my room on the afternoon of my booking. I tried calling and they didn't answer the phone as they also didn't to Hotels.com. Had to book another hotel at very late notice which was more expensive. "

"Gavin and Christopher have put a lot of thought into giving you an enjoyable stay at the Manorhaus Ruthin. The rooms are decorated reflecting welsh designs. The dining room has beautiful sculptures. The bed was very comfortable and the breakfasts were delicious with a lot of choice. The coffee was excellent. Overall we had a great week end stay. The Manorhaus is only minutes walking into the centre where there are several excellent eateries/restaurants"

"This was a great stay. A beautiful heritage property. Felicia and her Paul were fantastic hosts. We stayed with our son his wife and their 22 month old toddler. They could not have made us more welcome. Felicia was very accommodating about breakfast and other things as our son was running the Cheshire held marathon. The breakfasts were all delicious. Highly recommend this as a place to stay."