"Great location, nice clean rooms, breakfast was good, staff were friendly but did not advise us of any of the facilities that were available ie: were breakfast was served, safe available at reception, lounge with tea and coffee facilities"

"This was the first tine we had spent more to stay more in the centre of London, and had chosen this hotel over others for the lovely courtyard entrance over looking the gardens. On arrival the entrance was closed for maintenance, which also meant a lot of noice during our stay. So the actual entrance was on a main street - a small doorway next to a restaurant. The extractor fan in the bathroom didn't work and the bathroom steamed up quickly. The window in the room wouldn't stay open either,...