"This was our third trip to this hotel, and it is a lovely place to stay, but I was disappointed this time in the villa we were given. Both times before we have had villa 85, which suits us perfectly, but in spite of booking over a year ago and requesting the same villa again, we were given another one which simply wasn't as good. The bedroom was darker, patio area not as good, there was noise from a main walkway outside our door and not such a good view. Very disappointed, especially as I contacted the hotel twice during the year asking if we had villa 85. I did not get a reply to one enquiry and the other merely replied with blah blah. On arrival I was given the limp excuse that maybe someone else had booked that villa before me. 13 months ago? I doubt it. The restaurant/breakfast staff were excellent, especially Athina who was charming, but the housekeeping was a bit hit and miss. In spite of repeated requests to have the teabags replenished every day as I drink a lot of tea they weren't, meaning I had to keep asking at reception. The water wasn't refilled every day either. The classes we did were very good, with friendly and expert instructors. The breakfast buffet was superb, especially the fruit buffet. About the best I've ever had. All in all we enjoyed our holiday, but although we would like to come back next year we won't unless we get the villa we requested so long ago. It's an expensive holiday and we wanted it to be as perfect as the two previous visits."
Change your mindBook hotels with free cancellation
Be pickySearch almost a million properties worldwide
