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"What an awesome hotel. Great location. Easy to access public transport. Hosts were super friendly and lovely! Was super clean and tidy."

"This was our second stay at the Emerald Inn. We stayed last year and liked it so much that we booked again for December, but in the meantime needed a last-minute trip and decided to try them again — glad we were able to get a room. It didn’t disappoint. The room was clean and comfortable. A little kitchenette is a great bonus even though we didn’t use it, and having a coffee press in the room was a huge plus. Free laundry facilities on-site with flexible hours were also a big bonus. The location...

"We mistakenly booked this room for the wrong night, left without a room for the night and left $180 down. Staff were not helpful."

"Close to supermarket and short taxi $10 into takapuna eateries and bars."

"Parking and I felt safe"

"Good stay"

"Great location just over the bridge easy access too motorway. Super clean and spacious all the amenities you need for a longer stay"

"Arrived in a cold room. Heat pump not working properly, no hand soap or shampoo, no dishwashing soap or tea towels, and no milk provided. Never again."

"Staff were helpful, and very accommodating of our later arrival. Room was as expected for the price we paid. Only thing that wasn't great was the lack of ventilation in the bathroom, the entire bathroom was dripping wet after using the shower which left us having to use our towels to dry the floor, meaning we needed more towels and couldn't help with the environmental notice. Otherwise it was what we needed to rest our head at the end of each day for our short trip."

"I reserved a deluxe room, but what I got was a small room with a double and single bed, there was no handle on the bathroom door and when the shower was on, there was a huge puddle on the floor, Servicing the room is just pull the sheets up, no stock up of anything. What you see on the website is not what you get"

"Not up to standard at all"

"I was impressed. Great view of the harbour, well located."

"This is a wonderful hotel centrally located. The location is wonderful, the building new and clean and the staff amazing! I arrived here from the Intercontinental in Brisbane, which was dirty, stinking and rundown. I was so disappointed with the Intercontinental in Brisbane, I almost cancelled my reservation. This hotel is so different it must be run by a different division or company."

"Great location, modern, clean and we friendly helpful staff."

"Beautiful hotel. Great location."

"Nice hotel in CBD. Room was nice with modern furnishings not homey or comfortable. Light switches to a while to figure out and not the most functional. Gym was small but adequate. Highlight was the made to order breakfast. The chef is excellent and made the stay at the indigo a success."

"The hotel was clean, which was a big positive. However, I was disappointed that a special birthday request I had confirmed in advance wasn’t done. There was also no customer parking, which made things quite inconvenient. Overall, it was an okay stay, but I expected better attention to detail."

"I have been staying here for over 5 years whenever I go to Auckland the staff are awesome rooms are clean appreciate parking covered n secure. I found I had sore neck which I thought were beds but turns out I took my own pillow and no neck pain not hard really love all the shops"