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"Room had great space, it was clean, the view was nice and the parking was convenient."

"It was excellent we will definitely be coming back soon!"

"Staff was very helpful and friendly. Loved the shuttle service!"

"Decent room. Good location."

"Great hotel ,great staff ,front desk amazing. Upgraded thanks. Great breakfast. Centre of town. I can not praise this hotel enough well done many thanks Gordon"

"Property as well position within the city. Very clean and friendly staff. Nice restaurant within the property. Entertainment in the lobby during the weekend evenings."

"Love this stat so much! Staff was very nice and friendly XD"

"Location of property was perfect for us with close proximity to the dash shuttle to get around Grand Rapids."

"My room was cancelled by staff earlier that day so when I got there to check in they had no rooms left. I waited in the lobby until after 1:00am when luckily another guest checked out early. "

"Clean, easy check-in, no trouble with any hotel policies. No parking available."

"This isn't a 3-star hotel. Seriously understaffed, so the one guy who does work at the desk is not very friendly. I got five packs of decaffeinated coffee in my room, no regular, and when I asked for it, I had to go to the lobby and he handed me two packs (I was staying two nights). They don't have a single extra pillow. No breakfast of any kind, the restaurant is supposedly temporarily closed, but it looks like it has been closed for at least 6 months."

"Yes"

"We liked the location and the home was clean however check in was not til 4 which is later than any property we have stayed in and out earliest. And there is an extra fee for every hour. When we requested esrly check in, we did not receive a responseand could not get instructions early eitherso by the time we could access them, we didntsignal wEarl"

"Yes"

"Beautifully kept rooms great staff great amenities only complaint is the hotel was very booked and very busy which isn’t really a complaint. That means they’re doing well."

"Clean room, very friendly staff but we were there before 9 am not enough food left."