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"Great experience from checking in to exiting the hotel! Beautiful hotel, great staff, wonderful breakfast."

"Breakfast was very good, room was wonderful "

"It was the bees knees"

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"Very clean. Parking and getting into the hotel was unique."

"Great hotel ,great staff ,front desk amazing. Upgraded thanks. Great breakfast. Centre of town. I can not praise this hotel enough well done many thanks Gordon"

"It was a lovely stay. Absolutely no complaints. Staff was friendly, property was clean and well maintained. Room was comfortable. It is very conveniently located."

"Everything was great!"

"Location of property was perfect for us with close proximity to the dash shuttle to get around Grand Rapids."

"Love this stat so much! Staff was very nice and friendly XD"

"My room was cancelled by staff earlier that day so when I got there to check in they had no rooms left. I waited in the lobby until after 1:00am when luckily another guest checked out early. "

"Disappointing that for the price there was no caffeinated coffee in my room and no free coffee in the lobby."

"This was definitely a unique experience and was perfect for a quick visit to Grand Rapids for a work trip. You can walk to shops, amenities are all around, I was 4 minutes from the office and street parking was free and abundant. This was very similar to an Airbnb experience, self check-in and out without the list of tasks to do. The room was clean, bathroom was clean and the room had adequate supplies and a steamer, which was super convenient. It’s great if you need a quiet place to stay...

"This isn't a 3-star hotel. Seriously understaffed, so the one guy who does work at the desk is not very friendly. I got five packs of decaffeinated coffee in my room, no regular, and when I asked for it, I had to go to the lobby and he handed me two packs (I was staying two nights). They don't have a single extra pillow. No breakfast of any kind, the restaurant is supposedly temporarily closed, but it looks like it has been closed for at least 6 months."

"No place in the hotel for breakfast"

"The beds were so comfortable and the rooms were very clean. I loved that they had a tribute to all military members with different memorabilia and information from each of the wars. I’m always proud to stay in a place that supports our service members."

"Yes"

"We liked the location and the home was clean however check in was not til 4 which is later than any property we have stayed in and out earliest. And there is an extra fee for every hour. When we requested esrly check in, we did not receive a responseand could not get instructions early eitherso by the time we could access them, we didntsignal wEarl"

"Yes"