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JW Marriott Hotel Grand Rapids

4.0 star property
Central hotel with a full-service spa connected to the convention center in Grand Rapids

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Photo gallery for JW Marriott Hotel Grand Rapids

Exterior
Restaurant
Lobby
Couples treatment rooms, body treatments, aromatherapy
Restaurant

Popular amenities

  • Spa
  • Bar
  • Pool
  • Room service
The current price is SAR 1,047
SAR 1,235 total
includes taxes & fees
3 Aug - 4 Aug

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Room, 2 Queen Beds, City View (Mobility Accessible, Tub)

Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds, City View (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
Premium bedding
Blackout drapes/curtains
Separate bathtub and shower
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Grand Room, 2 Queen Beds, River View

Premium bedding, minibar, in-room safe, desk

Grand Room, 2 Queen Beds, River View

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
Premium bedding
Blackout drapes/curtains
Separate bathtub and shower
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, City View (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, City View (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
Premium bedding
Blackout drapes/curtains
Separate bathtub and shower
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View (Mobility Accessible, Roll-In Shower)

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, City View (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
Premium bedding
Blackout drapes/curtains
Separate bathtub and shower
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View (Mobility Accessible, Tub)

Separate tub and shower, deep soaking tub, hair dryer, bathrobes

Room, 1 King Bed, City View (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
Premium bedding
Blackout drapes/curtains
Separate bathtub and shower
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

Premium bedding, minibar, in-room safe, desk

Executive Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
Sofa bed - double
Premium bedding
Separate bedroom
  • 84 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(18 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
Premium bedding
Blackout drapes/curtains
Separate bathtub and shower
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 1 King Bed, River View

Premium bedding, minibar, in-room safe, desk

Grand Room, 1 King Bed, River View

9.4 out of 10
Exceptional
(14 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
Premium bedding
Blackout drapes/curtains
Separate bathtub and shower
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, City View (Mobility/Hearing Accessible, Tub)

Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds, City View (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
Premium bedding
Blackout drapes/curtains
Separate bathtub and shower
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, City View (Mobility Accessible, Roll-In Shower)

Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds, City View (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
Premium bedding
Blackout drapes/curtains
Separate bathtub and shower
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, City View

Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds, City View

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
Premium bedding
Blackout drapes/curtains
Separate bathtub and shower
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Executive Room, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
Mini-fridge
Smart TV
Premium bedding
Blackout drapes/curtains
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 Double Bed

Executive Room, 1 Double Bed | Premium bedding, minibar, in-room safe, desk

Executive Room, 1 Double Bed

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
Mini-fridge
Smart TV
Premium bedding
Blackout drapes/curtains
  • Sleeps 4
  • 1 Double Bed

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Exterior

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9.0 out of 10, Wonderful, 1,006 reviews
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SAR 701 total
includes taxes & fees
27 Aug - 28 Aug
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About the neighborhood

Map
235 Louis Campau Promenade Nw, Grand Rapids, MI, 49503

What's nearby

  • DeVos Performance Hall - 3 min walk - 0.3 km
  • DeVos Place Convention Center - 5 min walk - 0.4 km
  • Van Andel Arena - 5 min walk - 0.5 km
  • Gerald R. Ford Museum - 5 min walk - 0.5 km
  • Downtown Market - 16 min walk - 1.4 km

Getting around

  • Grand Rapids Station - 16 min walk
  • Gerald R. Ford International Airport (GRR) - 20 min drive

Restaurants

  • ‪Z's Bar & Restaurant - ‬1 min walk
  • ‪The B.O.B. - ‬4 min walk
  • ‪Uccello's Ristorante, Pizzeria & Sports Lounge - ‬3 min walk
  • ‪Pind Indian Cusine - ‬5 min walk
  • ‪Barrio - ‬3 min walk

About this property

JW Marriott Hotel Grand Rapids

Upscale hotel near DeVos Performance Hall
Van Andel Arena is located near JW Marriott Hotel Grand Rapids, which provides a coffee shop/cafe, a garden, and dry cleaning/laundry services. Treat yourself to a detox wrap, a massage, or a body treatment at the onsite spa. Stay connected with free WiFi in public areas, and guests can find other amenities such as a fireplace in the lobby and a bar.
Other perks include:
  • An indoor pool
  • Full breakfast (surcharge), valet parking (surcharge), and an electric car charging station
  • Express check-out, express check-in, and a gift shop
  • Outdoor furniture, smoke-free premises, and concierge services
  • Guest reviews speak highly of the helpful staff
Room features
All 333 rooms include comforts such as premium bedding and air conditioning, in addition to perks like safes and bathrobes.
Extra conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with deep soaking tubs and hair dryers
  • Smart TVs with Netflix and premium channels
  • Mini fridges, free infant beds, and coffee/tea makers

Languages

English, Spanish

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The price is SAR 804
SAR 949 total
includes taxes & fees
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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Secured, covered self parking on site (USD 41 per day)
  • Secured, covered valet parking on site (USD 45 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 1:00 PM for a fee: USD 29 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Full-service spa
  • Indoor pool
  • Steam room

Family friendly

  • In-room crib
  • Indoor pool
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 1,389 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 23 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Netflix
  • Pay movies
  • Smart TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2:00 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 29 per person
  • Covered self parking fee: USD 41.00 per day (in/out privileges)
  • Covered valet parking fee: USD 45.00 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 6:00 AM to 11:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Grand Rapids Marriott Hotel
JW Grand Rapids
JW Marriott Grand Rapids
JW Marriott Hotel Grand Rapids
Marriott Hotel Grand Rapids
Grand Rapids Marriott
Marriott Grand Rapids
Jw Marriott Rapids Rapids
JW Marriott Hotel Grand Rapids Hotel
JW Marriott Hotel Grand Rapids Grand Rapids
JW Marriott Hotel Grand Rapids Hotel Grand Rapids

Frequently asked questions

Does JW Marriott Hotel Grand Rapids have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM–11:00 PM.

Is JW Marriott Hotel Grand Rapids pet-friendly?

No, pets are not allowed at this property.

How much is parking at JW Marriott Hotel Grand Rapids?

Self parking is available for USD 41.00 per day. Valet parking is available for USD 45.00 per day.

What time is check-in at JW Marriott Hotel Grand Rapids?

Check-in start time: 4 PM; Check-in end time: 2:00 AM.

What time is check-out at JW Marriott Hotel Grand Rapids?

Check-out is at noon.

Where is JW Marriott Hotel Grand Rapids located?

Located in Downtown Grand Rapids, this spa hotel is steps from Rosa Parks Circle and DeVos Performance Hall. Grand Rapids Art Museum and Grand Valley State University - Pew Campus are also within 5 minutes. Grand Rapids Station is 16 minutes by foot.

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JW Marriott Hotel Grand Rapids Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 695 out of 1004 reviews
Rating 8 - Good. 182 out of 1004 reviews
Rating 6 - Okay. 59 out of 1004 reviews
Rating 4 - Poor. 44 out of 1004 reviews
Rating 2 - Terrible. 24 out of 1004 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
First time staying here and we were impressed. The room was clean and recently updated. All staff were very friendly and helpful. We are definitely going to stay here again next Tim we are in GR.
Stayed 1 night in Jul 2025

10/10 Excellent

Amir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful 10/10.
Stayed 2 nights in Jun 2025

10/10 Excellent

Charise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice facility and room, staff is very friendly
Stayed 1 night in May 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff, clean comfortable room.
Stayed 1 night in Mar 2025

8/10 Good

Nathaniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our parking wasn’t the best experience. I wish we were told to keep our room key so that we could get out of the parking garage. We had to pay through the hotel for overnight parking, and pay again leaving the parking garage. We’re trying to get that settled.
Stayed 1 night in Jul 2025

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room seemed sound proof. Furniture was very nice and artfully decorated.
Stayed 1 night in May 2025

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to concert venue.
Stayed 1 night in May 2025

10/10 Excellent

angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel! We enjoy staying here!
Stayed 1 night in Mar 2025

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Jan 2025

10/10 Excellent

kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Close to many restaurants. Beautiful view. Staff were absolutely amazing and helpful. Very much impressed by all the valet workers. All of them went above and beyond and were as pleasant as could be. Thank you for a nice stay.
Stayed 1 night in May 2025

10/10 Excellent

Stephan

Liked: Cleanliness, amenities, property conditions & facilities
Easy
Stayed 1 night in Apr 2025

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay with a clean room, very friendly staff and located in a great area!
Stayed 2 nights in Dec 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing stay
Stayed 1 night in Nov 2024

10/10 Excellent

Pam

Liked: Cleanliness, staff & service, property conditions & facilities
Room, bar all very nice. Will need to drive for dining selections and shopping but parking was convenient and car was easy to get in and out of parking
Stayed 1 night in Feb 2025

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our time at the JW!
Stayed 2 nights in Dec 2024

8/10 Good

John

Liked: Staff & service, property conditions & facilities
Great property. Highly recommend this. The only issue I had was a faint smell of cigarette smoke in my room. The staff took note of it. It was very apologetic.
Stayed 1 night in Mar 2025

10/10 Excellent

Whittney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Worth the money
Stayed 1 night in Feb 2025

6/10 Okay

Carla

Liked: Cleanliness, staff & service, property conditions & facilities
Structure and amenities are good. We have had our reservations for months ~ staff from check in to housekeeping and its inspection process was failing on the day of our arrival ~ which by the way was 4:00! We checked in ~ they checked us in under the wrong reservation ~ after taking our payment the error was uncovered ~ so two check ins to start ~ were told if there were billing errors we would need to work that out with Expedia ~ who had nothing to do with the check in error. We were left to occupy ourselves in the bar until the staff could inspect our upgraded room. Over an hour later notice of the prepared room comes and we need to claim our keys in another long que. we appreciate the upgrade yet the disappointment at the value and service for the price are totally underwhelming. Having had 2 great recent experiences at Gaylord properties we are contemplating returning to Hyatt!
Stayed 1 night in Jun 2025

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience great staff
Stayed 1 night in Dec 2024

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility, restaurant and staff were all excellent! Will definitely return and recommend to others!
Stayed 2 nights in Nov 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel!
Stayed 1 night in Jun 2024

10/10 Excellent

Alyssa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our short stay at this hotel. Very nice property that is clean and beautiful. The staff were all very friendly and accommodating too! Comfortable rooms with great views. I would definitely stay here again.
Stayed 1 night in Nov 2024

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing, what a great property and wonderful place to share an anniversary with a loved one.
Stayed 1 night in Aug 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, friendly staff, close walk to many venues
Stayed 1 night in Sep 2024

10/10 Excellent

Maxine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great all around!
Stayed 1 night in Nov 2024