"Paid for the gold lounge experience..
My Room was not ready when I checked in at 4 PM..Had to wait for 45 min., they offered me a glass of wine well I waited.. they couldn’t find a wine glass so they tried to give it to me in champagne glass???
Gold lounge rep gave me wrong keys for my room.. it was someone else is room.. it ended up getting sorted out but obviously they were struggling with operating issues.. they apologized and told me that they were “very busy.”
And I’m thinking at the...
"Paid for the gold lounge experience..
My Room was not ready when I checked in at 4 PM..Had to wait for 45 min., they offered me a glass of wine well I waited.. they couldn’t find a wine glass so they tried to give it to me in champagne glass???
Gold lounge rep gave me wrong keys for my room.. it was someone else is room.. it ended up getting sorted out but obviously they were struggling with operating issues.. they apologized and told me that they were “very busy.”
And I’m thinking at the...
Robert