"I loved the location and the entrance is breathtaking. Check in wasn’t good. Long waits with only 2 people on. Also there was hair and dust all in the bathroom. Staff were super friendly and helpful."

"Terrible standards for what used to be nice hotel before Lotte. Now it’s just a motel with a lobby and a view at $750 a night or whatever!"

"It was great. Everything was great. The staff was great. The room was great. I’ll definitely stay back there again. It was amazing."

"bathroom with mold, poor AC unit … I guess they haven’t changed the filter in years. Elevators always busy and dirty with line of 5-6 min."

"Will definitely be back!"

"Room was very clean. Bathroom and beds were very clean."