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"The staff was very helpful and pleasant."

"Really nice hotel clean with all amenities you would need for a fair price."

"Pros: 5 min walk from Matsumoto station, many restaurants within 5-10min walking distance that’s foreign friendly, brand new hotel facility (beds were firm, staff was very friendly, overall facility very clean), free breakfast (western and American options were available and it was all delicious!), late night snacks (ramen and ice cream) available Cons: depending if there’s a tour group or not - the small/medium sized breakfast area can be very busy until 8:30am and you would need to wait, shower curtain has a musty smell if not aired out properly Wouldn’t hesitate to stay here again "

"Lovely olde world hotel with a nice basement bath house. Good breakfast and a great location close to shops, restaurants and the beautiful castle. Pick up from the station at 3pm was a bonus!"

"Very comfortable room. Service is considerable. "

"Spacious double-bed room I stayed. Was surprised by the space. Enjoyed the little touches in the room design to make it comfortable and convenient. Value for money. Will definitely stay here again if in Matsumoto."

"Right beside the train station. Within walking to great restaurants and convenience stores. "

"My family loved our stay here. The free drink bar and dining area were great! We loved the mineral bath too. Highly recommend this hotel and village. "

"Quiet and older onsen by the river and train tracks in Gero onsen town. A shuttle service is providing certain hours, but we opted to walk to the resort from the train station. After a hot bath I recommend having a nice cold milk from the vending machines. Staff was friendly, room was clean, and it was fun to try the dinner/breakfast. Some instructions and info on how and what we were eating would have been nice but not knowing is a fun part of that experience! Thank you for having us!"