البحث عن فنادق في كيلمستون من SAR 116

"Kind of okay, but some of the staff were really bothered if you need anything or ask them a question. At the pub the staff were a bit weird and made us feel not welcomed. Most of them looked very tense and wanted you to get out of their faces quickly. Some of them were good. They should leave more milk bags in the rooms."

"The hotel itself is looking a bit tired but our room was spotless and clean. The staff were so lovely and helpful. The buffet breakfast was hot and tasty. The location is amazing. Fantastic place to stay if u don't want to spend loads of time in the hotel."

"Very friendly and helpful staff,nice location,nice and quiet"

"This is by far the best hotel I have ever stayed at. And I have stayed in 100s. Staff could went above and beyond, the place is stunning, the rooms are spectacular and the breakfast was excellent. I wish I could stay every weekend."

"Had a great stay at Ashbys room was lovely. Beds very comfortable. Great location will definitely go back one day!"

"Excellent stay very tidy for an old building"

"So extreme heat was the bug bear They were unable to cope air conditioning was not working making the stay unbearable Staff tho really could not be more honest Its not the fault of them at all Room was basic Lots of silly things a miss ,but clean and staff great A new lad was on the bar bless him in all the heat he pulled the best pint and topped it up so pleasant . Breakfast was nice ..however staff there on the tables were miserable :("

"Staff helpful, parking good, if not at the hotel plenty nearby. Walk to coast, buses nearby, shops nearby. If you take a dog there is a small park just a few minutes away."

"No working air-conditioning and no way to open the window during high temperatures outside. It was torture. The room was tiny but adequate for a short stay."

"The member of staff couldn’t find our booking and made us feel like we hadn’t booked it until I showed them the confirmation, but no apologies and said they were having IT issues, they then said the air conditioning hasn’t been working since May, but nothing mentioned on there web site, so it was a very uncomfortable stay and TBH I wouldn’t have booked that hotel as we are in a middle of a heat wave and staff were not helpful!!!! I have complained but not heard from them yet"

"Great location (bus depot across the street, dockyard and Gunwharf easy walking distance). Private parking (though its a game of Jenga to get in and out of it). Better than average bathroom (for English hotels). Dining room nice. A/C was "under maintenance" on the hottest day of the year else would give 4 stars. Some attempts have been made to make it wheelchair accessible but not really."

"This was our 2nd stay when visiting Portsmouth for gigs. The hotel team are always very freindly and helpful. The breakfast is always good with good selection of fruits and juices to compliment ( if you actually have room). Free parking on a 1st come basis. All in all a great place to stay when in Pompey!"

"Location excellent for attractions. Reception was nice and a bit quirky. Room was a bit bland although recently refurbished. Breakfast was adequate. Air conditioning in the room would have been nice, a fan was provided. If the temperature had been any warmer it could have been a problem. We managed to get free parking at the front of the hotel which was a bonus, spaces were limited."

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"We booked a two-night stay at The Montagu Arms to celebrate our first wedding anniversary, so this was a special occasion for us. I would first like to say that every member of staff we encountered was friendly, welcoming and professional throughout our stay. Unfortunately, the accommodation itself fell well below our expectations. The room we were allocated felt tired, dated and unclean around the edges, with several areas looking grubby and in need of attention. It was also extremely hot, and...

"Sadly the hotel did not meet our expectations. The first room we were allocated had mold round the windows and in the bathroom and it smelt funny. The staff were very good and gave us a new room but it still wasn't great. It is possible that we were just in the old part of the hotel - if so, avoid low number rooms. Breakfast was good and location nice."

"I really liked the stay here - staff were fantastic and hotel room was fine for what I needed - disappointed there were no electric car charging stations on site - not 1"

"Our 3 friends stayed….double room with en-suite each and they found the accommodation spot-on."

"very pleased to stay in a hotel with aircondition the warmest days ever in UK"

"The hotel was clean and the staff friendly and professional. A bonus was the aircon in the rooms (we were there during the heatwave) nice comfy bed too!"