"I'm not sure how this hotel had so many 4 star reviews. Let me start with the positives. The staff was kind and the bed was super comfortable and it had A/C. Unfortunately, that's where it ends. The hotel is so dark, drab and outdated. There were no amenities. No free secure WiFi, no safe, no mini fridge, no microwave, not even tissues. The one chair in the room was uncomfortable. There were no drawers for clothes, just an awkward piece of furniture for hanging a few items. The location was a...

"Clean and tidy room, quiet, very safe and secure and provided all the amenities I could need. Great location and accessible."

"Lift for wheelchair from entrance to level 0 not working. Not enough towels. Breakfast not included"

"The room was great and the hotel was well kept. However no on let us know we needed a reservation to sit in at the restaurant. It's kinda annoying that we had to order and take it back up to our room."

"Clean, comfortable, and supportive staff."

"Okay hotel for overnight stay"

"Clean, comfortable room. Lovely shower. Wait staff wonderfully helpful. Close to airport, which is what we needed."

"Very conveniently located to Loch Lomond & the highlands. The staff (Alistair, Faith, & George, to name a few) were professional, friendly, and accommodating. The dining room was bright & neat & clean. The food was very nice and there was a wide variety to choose from for dinner. This is an older hotel, but everything worked. The soundproofing was excellent! Could not hear the motorway or people in adjacent rooms or in the hallway, even though the hotel was full."