"Great rooms and wonderful location and staff!"

"We arrived at terminal 5, there is 1 pickup for the hotel on the airport, it is a journey to get there. Many hotels pick up at terminal 5, why dont they ? We weren given a room near the elevator, and the hallway noise seems to be quite prominent in the room. In addition, the room next door was a group of kids who were quite loud. The walls seem very thin, and everything next door could be heard. No food available for early morning departures. Restaurant opens at 7:00, starbucks at 06:30. Not a...